Refund policy

We offer free returns and exchanges within 30 days of purchase for items purchased through our online store.

• Discounted or sale items are final sale and cannot be returned or exchanged.
• Returned items must have no visible signs of wear or use and must include all original packaging.
• Refunds are credited back to the original payment method after the returned item is received.
• A pre-paid UPS shipping label is provided for returns and exchanges.

To initiate a return or exchange, contact us at shop.ifw@maine.gov.